Infrastructure to deliver safe and quality care.
Anticipate risks. Learn from incidents. Stay audit-ready. Prevent infections. Orchestrate your theatres. Pinpoint the systemic weaknesses behind them all. From your first ward to every hospital in your group.
Designed to work alone or together.
Book a walkthroughTrusted by leading hospitals across Asia, North America and beyond
the platform
One platform for every part of safe, quality care.
Designed to work individually or together.
signal
Know where you stand.
Track as many clinical and non-clinical indicators as you need, fed by SafetyOS, your EMR or a spreadsheet.
Every promise below, with the number that proves it.
SafetyOS: Performance Indicators
Clinical quality and patient safety
3 of 4 within target
30-day readmission rate
Target 8.0%
Healthcare-associated infections
Per 1,000 patient days · target 2.0
Hand hygiene, observed
Target 90%
Medication errors
Per 1,000 patient days · target 2.5
Risk and audit readiness
1 of 4 within target
Risks above appetite
Target 2 or fewer
Audit readiness
Target 90%
Incident actions closed on time
Target 90%
Lessons shared with staff
Target 20 a quarter
Theatres
1 of 4 within target
Theatre utilisation
Target 75%
On-time first-case starts
Target 85%
Day-of-surgery cancellations
Target 5%
Turnaround between cases
Average · target 30 min
Operations
2 of 4 within target
Bed occupancy
Target 80 to 90%
Emergency wait to treatment
Median · target 30 min
Average length of stay
Target 4.5 days
Discharges before noon
Target 35%
Financial
3 of 4 within target
Claims denial rate
Target 5%
Cost per discharge
Against last year · target flat or lower
Days in accounts receivable
Target 55 days
Operating margin
Target 5%
Patient and staff experience
2 of 4 within target
Patient satisfaction
Score out of 5 · target 4.4
Nurse-to-patient ratio
Benchmark 1:5
Staff turnover, 12 months
Target 12%
Staff sharps injuries
Per 100 staff · target 2.0
Anticipate risks.
A risk register built on evidence, not opinion. Risks surface from your incidents, audits and ward rounds, and every control is backed by audit data.
Root →Learn from incidents.
Every reporter hears back, incidents cluster into themes, and every fix is checked.
Root →Stay audit-ready.
Every department audits itself, hazards are closed with proof, and readiness updates as audits happen.
Pointer →Prevent infections.
Observed hand hygiene you can defend, every IPC audit closed with proof, infections found automatically, and surgical patients followed home.
IPC Suite →Orchestrate your theatres.
Book with everyone's preferences in view, and see where theatre time really goes.
Concord →what connects
Your teams shouldn't have to connect the dots. SafetyOS does.
What happens when the products work together.
Pointer + Root
The same gap turns up in three department audits, and a near-miss points to it. It becomes one risk, with the evidence attached.
Root + Pointer
A lesson from an incident is checked by the next audit, so you know it stuck.
Hand hygiene + Vantix
See which practice moves which infection, ward by ward.
Signal + Every product
Every indicator side by side, so a ward slipping on several at once is obvious, not buried in separate reports.
IPC Suite + Concord
Infections and blocked beds show up where they cost most: lost theatre time.
customers
Powering hospitals of every size.
Hospital groups
Hand hygiene audited the same way in 11 institutions.
11
institutions
5 years
renewed
Single hospitals
Post-discharge response from 23% to 67%.
23% to 67%
of patients responding
142
surgical patients
Every audit, from paper to digital.
Whole hospital
clinical, non-clinical and quality
Paper to digital
every audit
by role
One system, seen from every seat.
CEO
“What is safety costing us, and how exposed are we?”
Signal puts every safety, quality and financial indicator against its target on one board-ready screen, and Root shows which risks are above your appetite.
COO
“What's keeping our theatres from running at full capacity?”
Concord shows where theatre time goes, and the IPC Suite shows when infections and blocked beds are costing you theatre hours.
Quality director
“Would we pass a survey tomorrow?”
Pointer shows your readiness against each standard as audits happen, with the evidence ready when the surveyor asks.
Chief medical officer
“What's heading toward harm right now?”
Root clusters incidents into themes and links them to audit findings, so repeated problems surface as risks before they become harm.
getting started
Start with one product. Add the rest when you're ready.
01
Rapid time to value
Live in under four weeks for the audit products, with no integration needed.
02
Extract the value of your EMR
Connect your HIS and EMR when you're ready, for surveillance and indicators.
03
Support from day one
A support group for your team, with answers in minutes.
Ready to see it in your hospital?