Ready for accreditation every day, not the quarter before it's due.
IQA maps every audit checklist item to the measurable elements it evidences. Readiness updates as audits happen, so surveys stop being a scramble.
Built for MSQH, ISO and national standards, and the audit-evidenced elements of JCI and ACHS.
Updated from 1,284 audit responses this month
the problem
Your audits already hold the evidence. They just don't reach the standards.
Every day, departments run audits that say a great deal about compliance. But the results sit on paper or in separate systems, and turning them into accreditation evidence takes someone who knows which measurable element each finding belongs to. So the standards are never updated. Instead, the hospital rounds everyone up for a hospital-wide internal audit, pulling resources from care just to get a snapshot that's out of date as soon as it's done.
Let everyday audits update your standards instantly, and save the internal audit for where the data points to weakness.
Connecting the dots
A lapse in patient identification in theatres, another in pharmacy, another on a ward: each department still reports 96% compliance. Linked to the same standard, JCI's IPSG.1 on identifying patients correctly, they reveal a systemic weakness no single audit would show. Semmel looks across departments, standards and audits to find the anomalies at the root of a problem.
Theatres
compliance 96%
1 patient identification lapse
Pharmacy
compliance 96%
1 patient identification lapse
Ward 4
compliance 97%
1 patient identification lapse
Not all readiness is equal.
| Annual internal audit | IQA | |
|---|---|---|
| How standards are updated | Once a year, by hand | Instantly, by every operational audit |
| Internal audit effort | Everyone rounded up, every area | Focused where the data points to weakness |
| Cost | Weeks of staff time, pulled from care | Audits staff already do |
| Hidden weaknesses | Missed behind high compliance rates | Found by linking findings across departments |
Annual approach
With IQA
how it works
Map. Monitor. Target. Prove.
"Two identifiers checked before medication is given"
One question, three standards updated
Map
Each audit checklist item is linked to the measurable elements it evidences: across MSQH, ISO and your national standards, and the practice-based elements of JCI and ACHS. The mapping is built in once, so nobody has to know which element each finding belongs to. The audits your departments already run become accreditation evidence, without extra work.
Monitor
Every audit rolls up into a compliance score for each standard. Trends show where practice is drifting, by department and by standard, so issues are fixed long before a survey.
Target
Instead of auditing every area every year, IQA points your internal audit to where the data shows weakness: standards that are drifting, and patterns that link findings across departments. A 96% compliance rate in every department can still hide a systemic gap; IQA finds it.
Prove
Findings, corrective actions and closures build a complete evidence trail as they happen. When surveyors ask, the evidence for each standard is ready in one click.
example
Hand hygiene
Instead of one annual figure, daily hand hygiene audits feed the relevant standards continuously, with trends and at-risk areas visible all year.
example
Environmental checks
Instead of quarterly rounds, daily environmental audits roll up into the measurable elements of several standards at once.
by role
What it gives each of you
Quality director
Readiness by standard, updated as audits happen, and evidence you never have to compile by hand.
Accreditation coordinator
One place for every standard, measurable element and piece of evidence.
Heads of department
See how your area's audits count towards accreditation, and what needs attention.
Leadership
Confidence before every survey, instead of uncertainty until the surveyors arrive.
Hospital groups
One view of readiness across every hospital.
IHH Healthcare Malaysia · 18 hospitals
All 18 IHH hospitals in Malaysia run internal quality audit on SafetyOS.
Sunway Medical Centre · every department
Moving every audit, clinical, non-clinical and quality, from paper to digital, across the whole hospital.
details
The details, when you want them.
Standards +
MSQH, ISO and national standards, the audit-evidenced elements of JCI and ACHS, and your own internal standards, several at once. Structure and numbering follow each standard; the wording describes each element's intent, never the copyrighted text.
Mapping +
Each audit question linked to measurable elements. One audit can evidence several standards.
Readiness +
Compliance scores by standard and department. Trends and drift alerts.
Evidence +
Findings, corrective actions and closures recorded as they happen. One-click evidence packs for surveyors.
Connected +
Draws on departmental audits and EHS in Pointer, and on hand hygiene and IPC audits in the IPC Suite.
Multiple hospitals +
One view across a hospital group.
Sign-in +
Single sign-on through LDAP.
Implementation +
Live in under four weeks.
Security +
See IT and security.
resources
Take it to your team
faq
Questions quality and accreditation teams ask
Which standards does IQA support? +
MSQH, ISO and national standards, where measurable elements translate into audit checklists, and several at once. For JCI and ACHS, IQA maps the elements audits can evidence, such as patient identification, infection control and medication practice.
Does IQA cover every JCI measurable element? +
No. Elements evidenced by documents, staff interviews or leadership processes sit outside IQA today. IQA covers the elements audits can evidence, and maps each one to every standard it relates to.
Do you reproduce the standards' text? +
No. Accreditation standards such as JCI's are copyrighted. IQA follows their structure, the chapter and measurable element numbering, and describes the intent of each element in our own words, never the standard's own text.
We're not JCI accredited. Can we use the framework? +
Yes. Use its audit-evidenced elements to test your practice against JCI before you apply, or to measure it against an international benchmark.
We have our own internal standards. Can we use IQA? +
Yes. Load your own framework, and map your audits to it in the same way.
Do we need to change our audits? +
No. IQA maps the audits you already run to the standards they evidence.
Does it replace our internal audit? +
It turns your internal audit from an annual exercise into a continuous one. Your team still decides what to audit; IQA shows what it adds up to.
Can one audit count towards several standards? +
Yes. Map it once, and it evidences every standard it relates to.
Can we see readiness across several hospitals? +
Yes. Hospital groups see readiness by hospital and by standard in one view.
How is it priced? +
As an annual subscription. We'll give you an exact quote for your hospital.
Some answers depend on your hospital. We'll cover them with you.
Accreditation, ready every day. Let's start with your next survey.
Book a walkthrough- →Your price, based on your hospital
- →The standards you're accredited against, and mapping them
- →Which audits to start with
- →Readiness views for leadership and departments
- →Rollout across departments or hospitals
- →A reference call with a hospital already using it