The anatomy of defensible hand hygiene data.

What the session covers

1. 01

   The illusion of high compliance

   Why inflated rates don't match what happens at the bedside.

2. 02

   The anatomy of defensible data

   Method, the WHO rules for where observers stand, and fair sampling.

3. 03

   The diagnostic health check

   Checking the quality of your observations, how closely observers agree, and observer calibration.

4. 04

   Behavioural diagnostics

   Reading the 5 Moments, why staff protect themselves, and asking the right question at the point of care.

5. 05

   Operational governance

   Accountable champions, unit ownership, and results that leadership can stand behind.

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